All about Chorus Fibre

Chorus is building a brand new, ultra-fast fibre network right across New Zealand, and you can connect to it.

Say goodbye to slow broadband

Say goodbye to slow broadband

Fibre gets you online faster than ever before. Play games, make video calls, watch shows, or work from home without interruption.

Higher speeds. More capacity

Higher speeds. More capacity

It's not just great internet for you - the beauty of fibre is that it can handle multiple devices being used online at any time of day.

Best of all - generally it's free

Best of all - generally it's free

Unless your driveway's longer than 200m, for standard installations Chorus covers the cost of bringing fibre into your home - our tech can explain more when they visit.

Why fibre

Fibre makes your internet experience smoother and allows you to run multiple devices at the same time without any slow down. What’s not to love?

Connecting fibre to your home

Once you've checked fibre is available on your street, order a fibre connection with your broadband provider and we'll install it on an agreed date.

Getting fibre step by step

Getting your home ready

What you need to know about how Chorus installs fibre and how to get the best out of your connection.

In newer homes with structured wiring

In newer homes with structured wiring

Your fibre box, or ONT, will usually be installed in a wiring cabinet, also called a home distribution box, that’s often in your garage, basement or a utility cupboard.

In older homes without structured wiring

In older homes without structured wiring

It's best to install the ONT in an area where you use internet the most, often in the living room near the TV. Having the ONT near the TV can also make it easy to hide behind the TV cabinet.

Free up your WiFi capacity

Free up your WiFi capacity

Smart TVs, gaming consoles and desktop computers use up a lot of data. If you plug them into your router with an Ethernet cable you'll free up WiFi for wireless devices.

Where to put your router

Where to put your router

If you can, position your router centrally so the WiFi signal extends as far as possible in your home. You can also buy longer Ethernet cables, WiFi extenders or mesh WiFi systems.

In smaller homes

In smaller homes

If you live in an apartment, unit, or townhouse, you’ll probably be able to get by with the router in the main living area.

In medium to large sized homes

In medium to large sized homes

In larger homes (or those with data hungry flat mates or kids), consider a mesh WiFi network, or adding one or two WiFi extenders.

Deciding on a broadband plan?

There are lots of plans out there so it is worth taking some time over this. Of course price is a factor, but for the best of what fibre offers, most people go for broadband plans of 300 Mbps or more. Try a free comparison site like Broadband Compare.

Learn more

Getting the best from your fibre

Connect directly

Got multiple people streambig at the same time? Connect devices like Smart TVs to fibre for the best experience. Here's how.

Stream smart

Devices like Smart TVs work best when they’re plugged straight into your router, rather than using up your WiFi capacity.

Get around old wiring

A lot of wiring was installed to provide good phone service, not high-speed broadband. Filters can help speed up your internet.

Make working from home easier

Improve your connection with an ethernet cable or extend your WiFi range with better positioning and boosters.

Acronyms and technologies

Acronym/technology
Description
ADSL
an older broadband technology that is delivered over a copper line.
VDSL
faster broadband service over a copper line.
MDU
building with more than one dwelling or office.
SDU
stand-alone building.
FFP
the junction or intersection in your street where we connect your fibre.
ETP
the box on the outside of your home where fibre passes into the building.
ONT
what our technician will install inside your business or home to connect you to the fibre network.
TDRS
free and independent service to direct any complaints if you’re unhappy with your service or install and haven’t been able to agree a resolution.
Fixed line
Fixed line broadband is provided over fibre or copper, it’s a dedicated cable that runs into your home and only you can use it.
Fixed wireless
Fixed wireless broadband uses a mobile network and a SIM card to get data to and from the internet. It uses the same technology as mobile broadband on your phone, except it’s fixed to one location.
WiFi
WiFi uses radio signals to share your broadband connection to wireless devices in your immediate vicinity. WiFi has been around for a while, so newer standards are much faster than old. Fixed line and fixed wireless services both offer WiFi.

Got a question?

Useful documents

Building a new property?

Here's how Chorus can help get your development connected with some of the best broadband and voice services available.

Wiring a home for fibre?

Whether you're building or renovating, download Chorus' step by step guide to getting your home ready for fibre.

Developing commercial or residential property?

Here's how to work with Chorus to ensure your development benefits from ultra fast broadband.

Lead-ins and trenching

Here's how Chorus brings our network from the lot boundary to your house - download the guide.