Service Availability Tool

Find out what broadband services are available in your area.

Ask your telecommunications service provider to undertake a pre-qualification to confirm service availability.

• The information provided is indicative only and should not be relied upon as a guarantee of network service or performance.
• A pre-qualification check is required to confirm services available at an address.
• Dates provided are when end users are expected to benefit from upgrades. This may be up to 90 days after our equipment installation dates.
• Any dates provided may be subject to change. There may be times, for example, when our plans are affected by unforeseen events such as a natural disaster or a significant weather event.
• The information provided is only relevant to those end-users whose internet service provider uses Chorus access services.
• Following any upgrade it is possible that some older modem types may experience connectivity issues. Please contact your telecommunications service provider if you have problems accessing the Internet after your exchange or cabinet has been upgraded.
• Broadband performance will always be influenced by a range of factors such as the choice of broadband plan, home or business wiring, modem type and the distance between your address and the telephone exchange or roadside cabinet from which the broadband service is supplied. Find out more on the Getting the most out of ADSL2+ page»
• If you have any questions about the tool email us.