Welcome to our Contact Us section. We have included links to useful information that may answer your queries.
If you are looking for assistance with a fault with your phone or broadband service or you want to order a new service please call your telecommunications service provider.
Full list of our contact details
If you have a fault with your phone or broadband you should call your telecommunications service provider.
If you are planning a new driveway and a plinth or cabinet is in the way give us a call on 0800 4 NETWORK (0800 463 896).
You can ring us on 0800 600 100 or email us on info@chorus.co.nz.
We can help you avoid damaging our network. Remember to dial before you dig - 0800 B4U Dig (0800 248 244)
If you have spotted a damaged cabinet, phone line or other network equipment give us a call on 0800 4 NETWORK (0800 463 896).
You can check yourself. Go to our Network Capability Map and enter your address. If it shows that your services can be upgraded, ring your telecommunications service provider.
If you spot grafitti on one of our cabinets give as a call on 0800 222 638. Our cabinet art programme is also part of our anti-graffiti activities
If you are moving a load over 4.25m high, you need a High Load Permit
Please let us know about your experience with our service technicians
Check your address in our map and then give a service provider offering UFB-based services in your area a ring.
Talk to us about reticulation of telecommunications services. Call us on 0800 SUB DIV (0800 782 386) or email tsg@chorus.co.nz
Do you have questions around a bill we have sent you for damage to our network?
If you are planning a new driveway and a plinth or cabinet is in the way give us a call on 0800 4 NETWORK (0800 463 896).
Wiring for fibre - get our recommendations on home wiring, including lead ins.
If you have spotted a damaged cabinet, phone line or other network equipment give us a call on 0800 4 NETWORK (0800 463 896).
Are you developing a fibre subdivision and need to find a new service provider. Find out which service providers are offering UFB-based services in your area.